Frequently asked questions from potential customers and existing customers in regard to Steel Chef products.  Feel free to contact us at any time at sales@steelchef.com.

Q: When will my order ship?
A: We generally ship orders within 2-3 days although certain times of the year you may see some delays due to the number of orders, we are processing.

Q: How do I clean my stove top piece?
A: See our cleaning instruction by clicking here

Q: I was gifted 2 of the same things. Can I return one of them. 
A: Yes, you can. We offer a 30day return policy. Click Here to see our full return policy. 

Q: Do you warranty your products
A: Yes, we have a lifetime manufacturer's warranty on all our products.  This will cover your product from any manufacturer defects.